Qinghai and Tibet Panorama — 11 Days

1. Supplementary agreement on the “Cancellation and Change Rules” for tourist trains:

Since Scenic Qinghai–Tibet Express is a chartered train, the travel agency needs to pay the railway department performance deposit, hotel deposit and other fees in advance. Therefore, the cancellation rules for tourists on this tour route after registration are as follows:

(1) at least 30 days before the departure date, if the trip is canceled due to personal reasons of the tourist, ≈ USD 1,489.16/person will be charged for a double room and ≈ USD 744.58/person for a quadruple room.

(3) 15-29 days (inclusive) before the departure date, if the travel is canceled due to personal reasons, 50% of the contract amount will be charged.

(4) 1-14 days (inclusive) before the tour date, if the travel is canceled due to personal reasons of the tourist, 70% of the contract amount will be charged.

(5) If the trip is canceled due to personal reasons of the traveler on the day of departure, 100% of the contract amount will be charged.

2. Supplementary agreement regarding the “possible adjustment of the itinerary” of the tourist train:

This tourism activity uses the Scenic Qinghai–Tibet Express tourist train, which runs the Xining-Golmud-Lhasa-Ningchi-Shigatse-Shannan-Xining Qinghai-Tibet Ring Line. Its departure time, stops, operating route and carriage grouping must strictly comply with the unified dispatching orders of the railway department. In view that the Qinghai-Tibet Railway transportation safety requirements and operation diagram may be subject to temporary adjustments due to construction, rescue, transportation organization, etc., when the two parties signed the travel contract and attached the "[Scenic Qinghai–Tibet Express] | Beautiful Qinghai Happy Tibet Panoramic Cruise 11-Day" itinerary, we have fulfilled our obligation to reasonably explain it. The itinerary adjustment risks that are not attributable to the travel agency are clearly agreed as follows. Please read carefully and confirm your understanding:

(1) Possibility and reasons for itinerary changes: Due to railway department dispatching orders, train schedule adjustments, temporary line blockades, equipment failures, severe plateau weather, road safety control or other railway operator reasons, the departure of Scenic Qinghai–Tibet Express / Arrival time, stopovers (Golmud, Lhasa, Nyingchi, Shigatse, Shannan, etc.), itinerary sequence, carriage arrangements, etc. may be adjusted before departure or during the itinerary. Such adjustments are not caused by the fault of the travel agency and are events that cannot be attributed to the travel agency.

(2) The travel agency’s right to make reasonable adjustments: If the above situation occurs, the travel agency has the right to make reasonable adjustments to the itinerary plan on the premise of ensuring the quality of tourism services and the safety of tourists traveling on plateau (including but not limited to changing the departure or return time, adjusting the order of sightseeing tours, changing accommodation in oxygen-supply hotels of the same level, changing meals of the same level, etc.). This adjustment will not be regarded as a breach of contract by the travel agency, and the travel agency will not be liable for breach of contract, but it should make prudent and reasonable arrangements to avoid unnecessary impairment of tourists' rights and interests.

(3) Obligation to notify in writing: When the itinerary is confirmed to be adjusted, the travel agency will promptly send you a notice of the itinerary change in written form (including but not limited to paper notices, emails, text messages, WeChat and other verifiable electronic written forms). You will be deemed to have received the notice when it reaches the contact information you have reserved in the contract. Please cooperate after receiving the notice and continue to perform the contract according to the adjusted itinerary.

(4) Expense handling: If the contract fee increases or decreases due to reasonable adjustments to the itinerary, both parties will refund more or compensate less in accordance with the "itinerary change" clause in the travel contract, and settle the account according to the actual situation.

(5) Statement and confirmation: This agreement is an integral part of the travel contract and has the same legal effect as the main contract. By signing the main contract, you indicate that you have fully understood and voluntarily accepted the itinerary adjustments that may be caused by changes in orders from the Qinghai-Tibet Railway Department, agree to assume corresponding cooperation obligations, and exempt the travel agency from liability for breach of contract within the scope of reasonable adjustments.

1. People with severe heart disease, severe hypertension, asthma, emphysema, cardiovascular and cerebrovascular diseases, severe diabetes, severe anemia, mental illness, etc. are not recommended to participate in this high-altitude itinerary; if you conceal your medical history and insist on joining the group, you will be responsible for all risks.

2. Seniors over the age of 70 are recommended to be accompanied by immediate family members when participating in the tour; those over 80 are not recommended to participate in the tour. If you insist on traveling, you must consult a specialist before traveling to confirm that your body is suitable for long-distance travel on the plateau, and your family members sign an informed consent form.

3. When arriving at high altitude areas, avoid strenuous running and jumping, drinking a lot of alcohol, and taking long hot baths; drink more warm water to ensure sleep. Oxygen supply equipment for special trains and hotels is only auxiliary equipment and cannot guarantee the complete elimination of high altitude sickness.

4. The vehicle is equipped with medical staff, portable oxygen, and first aid supplies. The medical staff are only for emergency treatment during the trip and cannot replace regular hospital diagnosis and treatment. If you experience severe symptoms of high altitude sickness, such as severe chest tightness, difficulty breathing, severe headache, vomiting, etc., you must follow the advice of medical staff and tour guides to evacuate to low-altitude areas in a timely manner. The resulting additional expenses for transportation, accommodation, etc. shall be borne by the tourists themselves.

5. Please carry personal long-term medicines with you and prepare sufficient quantities; the on-board emergency supplies do not provide personal chronic long-term medicines.

6. The plateau has a huge temperature difference between day and night and extremely strong ultraviolet rays. Please bring your own windproof and warm clothes, sunscreen, sunglasses and hats. If you are physically unable to complete the entire itinerary during the journey, you can choose to cancel the tour midway. Unused tickets, accommodation, special train berths, etc. are special train package resources and cannot be refunded.

7. On special trains, please hold on to the handrails when walking and avoid wearing slippers or slippery soles; when riding special trains for a long time, please move your limbs regularly to prevent blood clots in the lower limbs.

8. This itinerary will pass through high-altitude areas such as Tanggula Mountain, Lhasa, and Shannan. For those over 65 years old or with underlying diseases, it is strongly recommended to travel according to your physical ability. If you experience symptoms of high altitude sickness such as chest tightness and headache, you may voluntarily give up visiting some high-altitude scenic spots. If you insist on going to high altitude points, please inform the tour guide in advance and sign an informed consent form.

9. When visiting scenic spots (Potala Palace, Tashilhunpo Temple, Yumbulakang, etc.), most of the scenic spots are on foot or by shuttle bus. Some steps have steep slopes and the ground is slippery, so please act according to your ability. Please wear non-slip, comfortable sneakers or flat shoes and avoid slippers and high heels. During the tour, please strictly abide by the "Tourist Stop" area prompts and do not enter undeveloped areas without authorization.

10. High-risk entertainment or entertainment projects: such as horse riding, archery, bonfire hotpot, etc., have high safety risks and are not recommended for the elderly to participate. If you really need to participate, please do so under the guidance of professionals and purchase insurance for corresponding risk items.

11. The food in Tibet is greasy, mostly beef and mutton, and catering conditions are limited in some scenic spots and on special trains. It is recommended to bring your own snacks that are easy to digest. Pay attention to dietary hygiene and avoid eating raw, cold, or unclean foods to avoid gastrointestinal discomfort. When you first go to the plateau, maintain a regular schedule. Do not take hot baths for a long time to avoid inducing altitude sickness. Try to avoid going out at night.

12. There is a huge temperature difference between day and night in Tibet. The temperature in Tanggula Mountain, Yanghu Lake and Karola Glacier is very low in the morning and evening. Please prepare a full set of warm clothes such as down jackets and fleece jackets. Ultraviolet rays are extremely strong on the plateau during the day, so please prepare sun hats, sunglasses, sunscreen and other protective equipment.

13. If you experience chest tightness, dizziness, difficulty breathing, severe headache, vomiting or other high-reaction discomfort, please inform the tour guide or the on-board medical staff of Scenic Qinghai–Tibet Express immediately. Please carry your personal medical insurance card and common medical history card (such as allergy history, basic medical history, etc.) with you in case of emergency.

14. It is recommended that family members familiarize themselves with the itinerary in advance and maintain daily contact with elderly tourists. If an elderly tourist becomes obviously exhausted during the trip or the altitude sickness worsens, the family members should cooperate with the travel agency to make reasonable adjustments or terminate the trip early.