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Home / Terms of use

Terms of use

Effective 2026-11-12

This is an English translation. The Chinese version governs. For questions, email service@zudong.cn.

Welcome to the official Zudong Rail Journeys website (https://train.cncqt.com/, referred to as “this website”), operated by Chongqing Zudong International Travel Service Co., Ltd.. By browsing or using this website, you acknowledge that you have read and agreed to these terms.

1. Services

This website provides information about tourist train itineraries, cabins, facilities, departure dates and reference prices, together with journey enquiry services.

Bookings, travel contracts and payments are handled on the Zudong Travel website (www.cncqt.com) or with an adviser’s assistance. The specific rights and obligations of both parties are governed by the travel contract signed.

2. Accuracy of information

Train, itinerary, departure and price information is periodically synchronised from the Zudong Travel website. Prices are reference starting prices. Because of synchronisation intervals, departure changes or changes in availability, information shown here may be delayed or differ from the actual offering. Final prices, dates, cabins and availability are those checked at booking and recorded in the travel contract.

Travel guides, questions and answers, and other content on this website are for reference only and do not constitute a commitment concerning a particular journey.

3. Booking and payment

Please pay promptly after booking a product. Before full payment, prices, cabins and availability may change. Any resulting price difference or inability to complete the booking is subject to reconfirmation.

If payment fails because of a network interruption, bank response error or another cause not attributable to us, contact an adviser for assistance.

4. External links

This website contains links to the Zudong Travel website, online customer service and other websites. Third-party websites outside our control are responsible for their own content and services; please exercise your own judgement.

5. Service interruptions

If this website becomes unavailable or its services are delayed because of equipment maintenance, network failure, hacker attacks, power failure, natural disasters, government actions or other unforeseeable or uncontrollable causes, we will do our best to reduce the impact on you but will not be liable for resulting losses.

6. Intellectual property

The text, images, page designs and programs on this website are legally owned by us or the relevant rights holders. No person may copy, modify, republish or use them commercially without written consent.

If you believe content on this website infringes your intellectual property rights, please provide proof of identity, proof of ownership and specific details of the infringement in a written notice using the contact details below. We will investigate and handle the matter as soon as possible after receipt.

7. Governing law and disputes

These terms are governed by the laws of the People’s Republic of China. Disputes arising from these terms should first be resolved through friendly negotiation. If no agreement is reached, the dispute shall be submitted to the People’s Court of Yubei District, Chongqing.

8. Updates to these terms

We may update these terms in response to business and legal requirements. The updated version will be published on this page with its effective date. Continued use of this website after an update is deemed acceptance of the updated terms.

9. Contact us

Chongqing Zudong International Travel Service Co., Ltd.: telephone +86-23-88721881; email service@zudong.cn; address: 16th Floor, Building 1, Suote Building, No. 2 Hongjin Street, Longxi Subdistrict, Yubei District, Chongqing, China.

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+86-23-88721881service@zudong.cn

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