Travellers acknowledge that railway transportation is related to the national economy and people's livelihood. Railway transportation organizations follow the principle of unified dispatching and command. If the tourist train is advanced or postponed due to emergencies or irresistible reasons such as changes to the railway timetable, construction, line accidents, vehicle breakdowns, line rerouting, etc., the agency will notify travellers 7 days in advance. If the travel train cannot be run, the agency will notify travellers 5 days in advance. The travel agency will not bear any liability for breach of contract. If the above situation occurs and the tourist agrees to reschedule after consultation, the travel agency will reimburse the relevant and reasonable rebooking fees for the tourists who have already traveled. The specific departure time and stopping points of the special train are subject to the orders of the relevant departments! If the tourist train is delayed or the tourist itinerary is affected due to railway system changes to the railway timetable, construction, line accidents, vehicle breakdowns, changes in travel plans, etc., these are all force majeure factors, and travel agencies do not assume any liability for breach of contract!
Since the special train is chartered, the travel agency needs to pay the railway department performance deposit, hotel deposit and other fees in advance. Therefore, the cancellation rules for tourists after registering for this special train are as follows:
(1) If the trip is canceled at least 30 days before the departure date due to personal reasons, 50% of the contract amount will be charged.
(2) If the trip is canceled 15-29 days (inclusive) before the departure date due to personal reasons of the tourist, 60% of the contract amount will be charged
(3) If the travel is canceled 1-14 days (inclusive) before the tour date due to personal reasons, 70% of the contract amount will be charged.
(4) If the trip is canceled due to the tourist’s personal reasons on the day of departure, 100% of the contract amount will be charged.
Tourists can change the travel party 3 days before departure without bearing any losses (except for air tickets booked on behalf of others).