Travellers acknowledge that rail transport serves the national economy and public needs and is centrally coordinated. If emergencies, timetable changes, construction, line incidents, equipment failures, conflicts on the rail network or other circumstances beyond the agency’s control bring the train forward or postpone it, the agency will notify travellers 7 days in advance. If the train cannot run, the agency will give 5 days’ notice. The agency is not liable for breach of contract in these cases. If a traveller agrees to reschedule after consultation and has already booked transport to or from the tour, the agency will reimburse reasonable rebooking costs for that transport. Actual departure times and stops are subject to instructions from the railway authorities. Delays or other effects on the itinerary caused by timetable changes, construction, line incidents, equipment failures or changes to the operating plan are treated as force majeure, and the agency is not liable for breach of contract.
Since the special train is chartered, the travel agency needs to pay the railway department performance deposit, hotel deposit and other fees in advance. Therefore, the cancellation rules for tourists after registering for this special train are as follows:
(1) For cancellations for personal reasons more than 30 days before departure, a charge of ≈ USD 2,978.32 per person applies.
(2) For cancellations for personal reasons 15–30 days before departure, inclusive, 60% of the contract amount is charged.
(3) For cancellations for personal reasons 1–14 days before departure, inclusive, 80% of the contract amount is charged.
(4) If the trip is canceled due to personal reasons of the traveler on the day of departure, 100% of the contract amount will be charged.